How To Send Money From Bmobile To Bmobile

FAQs

bmobile-vodafone'southward Frequently Asked Questions

Select one of the following options below to discover more information.

Know more than about the K10 REDi SIM

With a K7 Moa Pack pre-loaded into this small parcel, new subscribers have already made savings before they've even started making calls. What used to cost a consumer K12 to purchase (K5 SIM and K7 Moa Pack) at present gives them K2 worth of savings!

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What is your coverage around PNG ?

The picture below shows the areas of coverage effectually PNG (this may vary from time to time as the coverage expands effectually PNG).

Coverage Map

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What is information technology?

bmobile-Vodafone PNG users can now use their prepaid SIM/mobile in the Solomon Islands.
Also bmobile-Vodafone SI users tin use their prepaid SIM/mobile in PNG

How does it work?

IF you lot are a PNG bmobile-Vodafone user visiting the Solomon Islands -

Once you switch on your mobile in the Solomon Islands you volition be able to connect to the bmobile-Vodafone SI network to make and receive calls.
The charges for the calls you brand and receive while in Solomon Islands will exist deducted from your PNG prepaid account.
Equally long as you have credits in your prepaid business relationship y'all will be allowed to brand and receive calls.
If y'all run out of credits you can top upward in the Solomon Islands Merely with a bmobile-Vodafone PNG top upward cards.You cannot use bmobile-Vodafone Solomon Island superlative up cards.

How do I acme upward in the Solomon Islands?

(a) dial *121*voucher number#

The voucher number must be a PNG bmobile-Vodafone voucher number. You tin take some bmobile-Vodafone PNG Top up Cards with you or buy them from nominated bmobile-Vodafone Solomon Islands outlets who will stock PNG bmobile-Vodafone top up cards.

(b) You may get someone in PNG to do a KWIK TRANSFER for y'all on your account

How do I acme up in PNG?

(a) blazon your SI voucher number and send SMS to 122

The voucher number must exist a SI bmobile-Vodafone Voucher number. Y'all can take some bmobile-Vodafone SI Top Cards with you or buy them bmobile-Vodafone PNG Head Part.

(b) Yous may get someone in SI to do a KWIK TRANSFER for y'all on your account

Will my data bundle, IDD pass, National Laissez passer piece of work in Solomon Islands?

NO, all bundles are valid for your home country only

How do I cheque my Business relationship Residuum in Solomon Islands?

Dial *120#

How can I brand calls when roaming in Solomon Islands?

When you are roaming in Solomon Islands you lot can phone call anyone in Solomon Islands but by dialling their phone number (no need to dial the country lawmaking)
Merely when you want to call your wantoks in PNG you volition have to dial the PNG Land Code plus the number (+675 XXXXXXXX)
Similarly if you call overseas numbers you dial the land code, area code and the number.

How do I check my Account Balance in Papua New Republic of guinea?

Type BAL and send it to 121

Do I get charged for Receiving calls?

Aye. When you roam in some other land or employ another network yous get charged for receiving a call.

What do I need to exercise to get roaming – earlier leaving for Solomon Islands?

Your account volition be automatically setup to roam. No need to asking for this service. Y'all may desire to call our Customer Intendance on 1555 and check that roaming is active on your account.
Before you leave for the Solomon Islands but ensure that you have sufficient credit in your business relationship or take some Top Cards with you or arrange with someone in PNG to elevation up your business relationship when yous need it.

What do I need to do to go roaming – when I go far in Solomon Islands?

Switch on your phone and connect to bmobile-Vodafone Solomon Islands. The telephone should automatically select this. One time completed you will see bmobile-Vodafone SI appearing on your mobile.
If for some reason information technology cannot select automatically and then you may manually select the network under Mobile Network Settings on your mobile and select bmobile-Vodafone or 544 04

What are the charges?

PNG roamer in SI

Destination-Solomon Islands

Proposed (PGK)/min

Destination-Solomon Islands

Make a call to any SI number bmobile-Vodafone

1.v

Destination-Solomon Islands

Make a call to any SI number (National Phone call)

i.five

Destination-Solomon Islands

Send SMS to any SI number (bmobile-Vodafone)

0.75

Destination-Solomon Islands

Send SMS to any SI number (National)

0.75

Destination-Solomon Islands

Information Charging Per MB

Destination-Solomon Islands

Sending IDD SMS

Destination-Solomon Islands

Making IDD Calls

Destination-Solomon Islands

Making IDD telephone call back to home network(+67576xxxxxx)

K1.5

Destination-Solomon Islands

Received SMS

Gratis

Destination-Solomon Islands

Receive Phone call

K1.l/min

SI roamer in PNG

Destination-Solomon Islands

Proposed (SBD)/min

Destination-Solomon Islands

Make a call to whatever PNG number bmobile-Vodafone

Destination-Solomon Islands

Make a call to any PNG number (National Phone call)

Destination-Solomon Islands

Send SMS to any PNG number (bmobile-Vodafone)

Destination-Solomon Islands

Send SMS to whatsoever PNG number (National)

Destination-Solomon Islands

Data Charging Per MB

Destination-Solomon Islands

Sending IDD SMS

Destination-Solomon Islands

Making IDD Calls

eight

Destination-Solomon Islands

Making IDD phone call back to home network(+67784xxxxxx)

four

Destination-Solomon Islands

Received SMS

Gratis

Destination-Solomon Islands

Receive Call

SBD3/min

^* charges are field of study to change.

How tin can I make calls when roaming in Solomon Islands?

When you lot are roaming in Solomon Islands you can telephone call anyone in Solomon Islands simply by dialling their telephone number (no demand to dial the country code)
Simply when you lot want to call your wantoks in PNG you lot will take to dial the PNG Country Code plus the number (+675 XXXXXXXX)
Similarly if you call overseas numbers you punch the state lawmaking, surface area code and the number.

How can I make calls when roaming in Papua New Republic of guinea?

When you are roaming in PNG yous tin call anyone in PNG simply by dialling their phone number (no need to punch the country lawmaking)
But when yous want to telephone call your wantoks in Solomon Islands you volition have to dial the SI Country Code plus the number (+677 XXXXXXXX)
Similarly if yous call overseas numbers you dial the land code, area code and the number.

How do I receive calls?

When someone in PNG wants to contact you they just punch your normal number. The call will reach you lot in Solomon Islands. Since you are in Solomon Islands, you volition be charged for receiving this call from PNG.
When someone from Solomon Islands wants to call you they will punch the +675 State Code plus your number like they punch to call as if you were in PNG. The phone call will come up to PNG and transfer to you in the Solomon Islands. You pay for receiving this call.

Will my information bundle, IDD pass, National Laissez passer work in Solomon Islands?

NO, all bundles are valid for your abode state only

Will my Blazing Bundles piece of work in Papua New Guinea?

NO, all bundles are valid for your home country only

Tin can I use data while roaming in PNG or SI

Yep, you tin use data from your prepaid number as you do in your home land.
Yous need to activate data roaming on your handset.

What number do I dial for Client Service?

PNG prepaid business relationship holders roaming in SI can dial 1555.
SI prepaid account holders roaming in PNG can punch 8444101.

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What is SMS cyberbanking?

bmobile-Vodafone offers you a quick and easy way to do your banking with Bank South Pacific (BSP).Checking your balance and transferring funds betwixt nominated accounts couldn't be any more user-friendly. It's banking on the run and then no more queues for yous!

Currently, BSP SMS cyberbanking via bmobile-Vodafone offers Residue Check- checking your BSP business relationship balance and Funds Transfer-transferring money in between nominated BSP accounts.

SMS cyberbanking is a applied science-enabled service offering from banks to their customers, permitting them to operate selected banking services over their mobile phones using SMS messaging. These include services such every bit depository financial institution balance checks and funds transfer.

How can I be eligible to apply SMS banking service?

Must be a BSP business relationship holder.
Register with the BSP SMS Banking service – Application forms are bachelor from all BSP branches nationwide

Can I use my bmobile-Vodafone telephone to use this service?

Yes, currently bmobile-Vodafone offers this service with Depository financial institution S Pacific (BSP) only.

What kind of banking services are available with BSP SMS banking via bmobile-Vodafone?

bmobile-Vodafone offers ii kinds of services with BSP SMS banking:

a) Balance Check – Checking your BSP Account residue.

b) Funds transfer – Transferring money between norminated BSP accounts.

How practise I apply my bmobile-Vodafone phone to check my BSP depository financial institution account balance via SMS banking?

Note: you can check any account that you have registered with BSP SMS Banking.

For example, if you have a BSP Kundu Carte account, y'all can bank check your current rest and bachelor remainder by SMS using your bmobile-Vodafone phone.

Here'south how…

On your phone Menu, click on bmobile-Vodafone Services
A prompt will pop upwards showing English or Pidgin. Select your preferred language.
Adjacent prompt will testify bmobile-Vodafone service and SMS banking. Select SMS cyberbanking
Central the word "Bal" followed by the account number that you want to query
To obtain the remainder of the beginning account the customer can simply text "Bal" or transport a blank SMS to 16277
SMS Cyberbanking responds with current account balance and available balance

How do I use my bmobile-Vodafone telephone to perform a fund transfer with BSP SMS banking?

This service allows you lot to transfer money to your other BSP accounts or other nominated BSP accounts. These accounts must be the nominated accounts you registered with SMS Cyberbanking upon intial application.

For example: Jack has a BSP Kundu Saver business relationship and BSP Bank check business relationship. Upon applying for the service, Jack discloses both his BSP account numbers, and as well includes his mum'due south business relationship number and his dad's account number. This service will allow Jack and so to transfer money from his Kundu Saver to his cheque account and if he wants to ship money to his parents, he can also but transfer the funds just by SMS to either his mums or his dads BSP accounts.

Here's how funds tin be transferred between accounts…

On your telephone Menu, click on bmobile-Vodafone Services
A prompt will pop up showing English or Pidgin. Select your preferred language.
Next prompt will show bmobile-Vodafone Service and SMS Banking. Select SMS Banking
BSP Banking company volition appear every bit your only option
Side by side prompt volition bear witness Query and Money Transfer. Select Coin Transfer
A pop upwardly box asking for your SMS Tag will announced. The SMS tag should be the same as stated on your initial SMS banking awarding.

Instance: Pay MUM thirty

Transport message to 16277
SMS Cyberbanking responds with a confirmation code
Customer is to reply with this code to confirm transfer asking to 16277
SMS Banking responds with a transaction number

How much is charged to use these services?

Each SMS sent to 16277 to check bank account residue or to transfer funds between bank accounts will cost 22t per SMS.

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bmobile Net Setting's

APN settings for Internet Access from mobile device

APN settings

From your relevant menu screen select Settings and and then select mobile Networks.

Enter the following APN details.

Fill up in the post-obit details;

APN:

internet (all in lower example)

APN Type:

default (all in lower example)

APN enable/disable:

Click to Tick

Relieve Setting

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what is prepaid?

The pre-paid services keeps you in touch continuously without having to worry about plans and bills, you lot just pay equally you become. Just top upwards and y'all're on your way to enjoying Bmobile services and promotions.

Unlike rates apply for different fourth dimension bands (Elevation & Off Peak Hours). For more than data on prepaid ratesclick hither.

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What is a credit transfer?

Credit transfer is a quicker and easier way to send credits via your mobile phone to some other bmobile-Vodafone subscriber.

When can I use Credit Transfer?

You can also use Credit transfer to nourish to a Credit Me request or merely sending credits to your friends, relatives or colleagues.

How to use Credit Transfer?

Simply central in *128*(Pin Number)*corporeality (Kina)*Mobile Number# and Send

A confirmation SMS will appear on screen maxim.

"You have successfully recharged (amount). Your balance is (amount) & valid until (expiry date)".

Is there a charge to practice Credit Transfer?

A minimal fee of ten toea is charged for a Credit Transfer.

Tin can a prepaid subscriber transfer credits to a postpaid subscriber?

No, a prepaid subscriber can only transfer credits to another prepaid subscriber.

Are there any limitations to the Credit Transfer service?

Yes, there are limitations to a Credit Transfer;

A minimum balance of K1.10 plus must be in the account to allow to transfer credits.
A minimum amount of K1.00 must be transferred each time.
A maximum amount of K100.00 can be transferred in a single transfer
A maximum amount of K200.00 can be transferred in a day
A maximum amount of K300.00 can be transferred in a month
A subscriber tin can transfer up to ten times per day. If a subscriber tries to transfer more than than ten times, the transfer will fail and will have up to 30 days for system to articulate out and allow the subscriber to transfer over again.
A subscriber is immune xxx transfers inside a month. If the subscriber exceeds this limit, the transfer volition fail and accept upwardly to thirty days for system to clear out before the subscriber can utilise the transfer service again.

Default Pivot number

This is the set PIN number to transfer phone credits. The default pin number to transfer credits is 12345.

Can I alter the default Pin number to my desired PIN number?

Of course you tin, simply brand certain it is a number you volition non forget.

How does one change the default PIN number?

To change default Pin to ones own desired PIN number, press *124*OLD Pivot*NEW Pivot#

What if I forget the Pivot number after irresolute from default?

If you forget the pin number later changing from default, call bmobile-Vodafone customer care on 1555 for further assistance with resetting.

Impress

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What is Telephone call Forwarding?

Phone call Forward transfers calls from your mobile phone to a number y'all choose, be information technology your home phone, answering service or another phone. It has different settings according to whether your telephone is engaged or unattended. bmobile-Vodafone's call divert service and all applicable short codes can be employ by both prepaid and postpaid subscribers.

Why telephone call forrad?

So you tin never miss an important home or business organization phone call.

How can I access this service?

Telephone call forwarding is a feature within Voicemail. To actuate a call diversion, your voicemail must already be activated . For more information on voicemail activation, delight call bmobile-Vodafone client care on 1555.

How practice I activate my call forward?

Simply call the bmobile-Vodafone customer intendance team on 1555 for farther assistance.

Press 1261 which is the brusk code allocated for call diverts.
To activate , follows these steps on the handset call setting option

Call settings > Call forwarding/Phone call divert (depending on the handset transmission setting choice)

The following selection of call divert options will announced
one. Divert all calls (all calls divert into voicemail box without whatever rings)
2. Divert calls if busy (calls diverted when sub is busy, phone is in-used)
3. Divert calls when non answered (call divert when phone call rings out, miss call. Option to gear up duration time besides)
4. Divert calls if unreachable (call divert when out of coverage area, network coverage is off)
select "Divert calls when not answered"
A prompt volition then requite the following options to select from

(1) Divert to voicemail

(ii) Divert to other numbers

select Select "Divert to other number"
Enter the number you lot wish to frontward call
to
Then enter 1261

Do I annals to use the service?

At that place is no need to annals. All you demand to exercise is activate the service on your handset by post-obit the steps on how to activate.

How much does it cost?

Pleaseclick hither for the price. Normal tariff rates volition utilise.

Can I forward my calls to more than one number at any one time?

No, you can only forrad calls to only one number at a time.

What are the other call forwarding options bachelor?

The following options are also bachelor and tin be activated using the same instruction outlined under "How to activate call forwarding".

Divert all calls (all calls divert into voicemail box without whatever rings)
Divert calls if busy (calls diverted when sub is busy, telephone is in-used)
Divert calls if unreachable (phone call divert when out of coverage area, network coverage is off)

How can I become further assistance on setting upward my telephone call forwarding if not activated later 1st attempt?

But telephone call the bmobile-Vodafone client care squad on 1555 for further assistance.

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What is voicemail?

In its simplest form it is an answering car. Basically, the voicemail arrangement shop incoming voice messages in personalized mailboxes of a user's phone number. People may effort to call while your phone is off, out of coverage, busy or unanswered. With voicemail you tin still receive these calls in your Voicemail box and call back them afterwards. bmobile-Vodafone'southward voicemail service and all applicable curt codes can be employ by both prepaid and postpaid subscribers.

How long tin a bulletin be stored for?

Messages can be stored for a maximum of 7 days afterwards they are read or 21 days if they are unread, later on which they will be automatically deleted.

How many phonation letters can be stored?

Yous store a maximum of 7 minutes worth of voice letters.

How long does information technology have to leave a phonation message?

Callers are given a maximum of ninety seconds to deposit a voicemail message.

How do I set up upwardly my voicemail

Punch 1260, press SEND and follow the vocalisation prompts to create your greeting and/or alter your pin lawmaking. The default pivot code is 1234.
Enter the Voicemail diversion number (1261) in your phone equally per the user manual guide provided with your mobile phone.
Select the types of voicemail diversion as per the user guide provided with your mobile telephone.

Examples:

Divert all voice calls
Divert to voicemail when busy
Divert to voicemail when not answered,
etc

Once ready, yous volition exist brash via a text bulletin every time a voicemail is left in your inbox.

Of import features of voicemail and how they role.

There are three main features of Voicemail and each has a set short lawmaking. These brusque codes tin can be used by both prepaid and postpaid customers.

Feature

Short Code

Function Clarification

Feature

Retrieval

Brusk Code

1260

Office Clarification

Retrieving a message from ones telephone

Feature

Deposit/Forwarding

Brusque Lawmaking

1261

Function Description

Calling and leaving a message on their phone

Characteristic

Retrieval from another telephone

Curt Code

1262

Part Description

Retrieving letters from another persons phone

How do I think a message?

Dial 1260 and press Transport
You will hear a voice prompt "Y'all have a new vocalization bulletin"
You can then admission your message(s)

*This service can be used by both prepaid and postpaid customers.

Tin I remember my messages using someone elses telephone?

Yes you can. For example, if you desire to check your messages using someone else's phone;

Punch 1262 and printing Ship
Enter the mailbox telephone number (your number) and printing *
Confirm telephone number (your number)
Enter pin lawmaking (your pin code)
You lot can then access your message(s)
*This service can exist used by both prepaid and postpaid customers.

What charges are incurred for the voicemail service?

Voicemail charges apply for retrieval of messages, modifying a greeting or changing password. You lot volition be advised via a text message when a voicemail has been left in your inbox
Voicemail also charges for depositing/forwarding of letters.
Normal rates apply for elevation and off-tiptop times.
All charges are GST inclusive.

Short Lawmaking

Description

Charges

Peak (6.00am – 7.00pm)

Off-Meridian (7.00pm -half dozen.00am) Charges

Retrieval

Deposit/Forwarding

Retrieval from another phone

50t per infinitesimal

Short Code

1260

Description

Retrieval

Charges

Peak (half dozen.00am – 7.00pm)

50t per minute

Off-Peak (7.00pm -6.00am) Charges

50t per minute

Brusk Code

1261

Clarification

Deposit/Forwarding

Charges

Peak (half dozen.00am – 7.00pm)

50t per minute

Off-Peak (vii.00pm -half dozen.00am) Charges

50t per minute

Short Code

1262

Description

Retrieval from another phone

Charges

Tiptop (six.00am – 7.00pm)

50t per minute

Off-Top (seven.00pm -6.00am) Charges

50t per infinitesimal

How tin I become farther help on setting upwards my voicemail if not activated subsequently the 1st attempt?

Just call the bmobile-Vodafone customer care team on 1555 for further assistance.

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What is Remainder Check?

A balance bank check is when a subscriber wants to bank check how much telephone credits he or she has left on their mobile telephone.

How do I perform a Balance Bank check ?

Simply punch or call *120#

An SMS confirming your balance volition appear.

"Your account remainder is (amount). Your account will expire after (expiry date)".

Are there whatsoever limitations to this service?

In that location are no limitations whatsoever, a subscriber tin can cheque his or her balance as many times every bit he or she wants at whatsoever time.

Is there a charge to perform a balance check?

There is no charge to this service. Checking your balance is absolutely free.

Is this service bachelor to both prepaid and postpaid subscribers?

The service is just available to prepaid subscribers.

Why is the residual check service so important?

This service helps you manage your business relationship and as well lets you in on any bmobile-Vodafone specials and promotions on at the fourth dimension. These information comes with the balance check message.

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What is a Superlative Up?

Top up is when a subscriber recharges their phone credits by purchasing a bmobile-Vodafone TopKad , purchasing credits via bmobile-Vodafone'south Electronic Voucher Distribution System(EVDS) or via an ATM motorcar.

Methods of top upward

bmobile-Vodafone offers three ways of acme upwards:

bmobile-Vodafone TopKad- card which comes sealed in a plastic (K3,K5,K7,K10, K20, K50 and K100)
bmobile-Vodafone EVDS- a arrangement whereby upon payment, credits are transferred to your phone electronically. This tin can exist done from a bmobile-Vodafone phone to your phone, from a a bmobile-Vodafone EVD desktop phone to your mobile telephone or from a Payecom POS terminal to your phone
ATM Top upward – using a bank card to buy phone credits at an ATM

How to superlative using the bmobile-Vodafone Topkad

Purchase any available bmobile-Vodafone topkad (K3,K5,K7,K10, K20, K50 and K100).
Scratch the silver panel on back to reveal voucher number.
Dial *121*voucher number#

A confirmation SMS will appear on screen.

"Y'all have successfully recharged (amount). Your rest is (corporeality) & valid until (expiry date)".

If in fault. An SMS from will be sent from 120 (Customer Service) maxim;

"The card you entered is expired".

Peak-upwards using EVDS Service (Phone to Phone)

Phone to Phone – This service tin can be done from a mobile phone to your mobile phone or a desktop phone to your mobile phone. Whatever amount from K1.00 can exist purchased. Values purchased must be in round Kina amounts only. Case: K1, K2, K3, K4 etc.
How to Height Up using Phone to Phone

Purchase of your preferred peak –up amount.
inform the vendor of the phone number that yous want the meridian up to be sent to.
The purchased top-upwardly amount is then sent electronically from the vendors phone to the mobile number given.

A confirmation SMS will appear on your mobile phone screen.

"You lot accept successfully recharged (amount) . Your balance is (amount) & valid until (expiry appointment) ".

A 2nd SMS giving you the transactions ID# and telephone number of EVD will exist sent from 122 confirming your recharged amount.

Payecom – Electronic top-up service using POS final that generates acme-up vouchers.
How to Top Up from a PayEcom terminal

Purchase a preferred summit –up amount.
A top-upward voucher or receipt containing the voucher number, amount, death engagement etc is generated for the customer to top-up.
Client tops up past inbound *121*Voucher number, printing # and send.

Amounts that tin can be purchase from a Payecom terminal are similar to the Topkad – K3, K5, K10, K20, K50, K100.

How to Top-upwards via an ATM

ATM Superlative up services are bachelor from ANZ and BSP ATM'south only

How to Height up at ANZ

Insert bank carte du jour
Select 'Mobile Pinnacle Up'
Select bmobile-Vodafone
Select corporeality for height upward – K5, K10, K20, K50 or K100
Collect receipt containing voucher number
Top up mobile phone- Printing *121*voucher number # and send

How do I confirm my telephone credit top upward?

Merely dial *120#

An SMS confirming your balance volition announced.

"Your account balance is (amount) . Your account volition expire after (decease date) ".

What are the Top Up death on the corresponding methods of Tiptop Up?

Each method of Top Up has a validity menses . The validity flow starts from the engagement of recharge.

TopKad

Validity Menses

PayEComm – Decease

ATM BSP – Decease

ATM ANZ -Expiry

30 Days

K10

30 Days

K20

xc Days

90 Days

K50

90 Days

xc Days

90 Days

K100

120 Days

TopKad

Validity Period

14 Days

PayEComm – Expiry

N/A

ATM BSP – Decease

Northward/A

ATM ANZ -Death

N/A

TopKad

Validity Period

thirty Days

PayEComm – Expiry

30 Days

ATM BSP – Expiry

xxx Days

ATM ANZ -Expiry

thirty Days

TopKad

Validity Menstruation

14 Days

PayEComm – Decease

N/A

ATM BSP – Expiry

N/A

ATM ANZ -Expiry

N/A

TopKad

K10

Validity Flow

xxx Days

PayEComm – Expiry

30 Days

ATM BSP – Expiry

30 Days

ATM ANZ -Expiry

xxx Days

TopKad

K20

Validity Menstruation

90 Days

PayEComm – Decease

90 Days

ATM BSP – Death

ninety Days

ATM ANZ -Death

ninety Days

TopKad

K50

Validity Menses

xc Days

PayEComm – Decease

90 Days

ATM BSP – Expiry

90 Days

ATM ANZ -Expiry

90 Days

TopKad

K100

Validity Period

120 Days

PayEComm – Expiry

120 Days

ATM BSP – Decease

120 Days

ATM ANZ -Expiry

120 Days

How to Pinnacle upwardly at BSP

Delight insert depository financial institution carte.
Select your preferred language either English language or Pidgin. For this case English is selected Enter your PIN number and 'Printing if Correct'.
Select transaction for Telephone top-ups and Press the Button.
Select a Height-upwards provider equally bmobile-Vodafone .
Select bmobile-Vodafone superlative-up
Select a bmobile-Vodafone top-up amount e.g. K5 top-up
Select the business relationship to withdraw from (Cheque, Savings or Archiever)
Screen display "Your transaction is being processed"
After transaction completed, a screen displayed " if y'all would like to perform another transaction " . Printing if NO to ignore to perform another transaction.
Finally, a screen is displayed to accept your card. "Thank you lot for cyberbanking with Banking company South Pacific. Please take your card" .

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What is postpaid?

Postpaid is a service where the user is billed later on the fact according to their employ of mobile services at the cease of each calendar month. Typically, a customer has a limit or "allowance" of minutes, text messages etc., and the client volition be billed at a flat rate for any usage equal to or less than that allowance. Any usage above that limit incurs extra charges.

How is postpaid service dissimilar to prepaid service?

Postpaid compared to prepaid: – Prepaid is activated by purchasing credit load vs. Postpaid where yous can proceed use without the restriction and/or limitation based on the available credit. In dissimilarity the prepaid model asks customers to add a certain corporeality to their accounts prior to usage and their maximum usage is limited to the amount that is added to the account.

What are the postpaid plans available?

View Plans

bmobile-Vodafone currently offers 3 Postpaid Plans. Details are outlined below,

PLANS

National Voice

National SMS

Information

LIGHT

Monthly Fee K60
Deposit Fee K100
Credit Limit K100

100 Free Minutes Thereafter 40t/min

100 Costless SMS Thereafter 20t/SMS

100MB Complimentary Thereafter 20t/MB

MEDIUM

Monthly Fee K200
Eolith Fee K300
Credit Limit K300

200 Gratis Minutes Thereafter 40t/min

200 Free SMS Thereafter 20t/SMS

200MB Free Thereafter 20t/MB

SUPER

Monthly Fee K500
Deposit Fee K800
Credit Limit K800

500 Free Minutes Thereafter 40t/min

500 Free SMS Thereafter 20t/SMS

500MB Free Thereafter 20t/MB

PLANS

LIGHT

Monthly Fee K60
Deposit Fee K100
Credit Limit K100

National Vox

100 Gratis Minutes Thereafter 40t/min

National SMS

100 Complimentary SMS Thereafter 20t/SMS

Data

100MB Costless Thereafter 20t/MB

PLANS

LIGHT

Monthly Fee K200
Deposit Fee K300
Credit Limit K300

National Voice

200 Gratuitous Minutes Thereafter 40t/min

National SMS

200 Free SMS Thereafter 20t/SMS

Information

200MB Free Thereafter 20t/MB

PLANS

LIGHT

Monthly Fee K500
Deposit Fee K800
Credit Limit K800

National Voice

500 Free Minutes Thereafter 40t/min

National SMS

500 Free SMS Thereafter 20t/SMS

Information

500MB Free Thereafter 20t/MB

What practise the plans offer?

All plans y'all will note, offer free minutes, SMS and data for a month. These minutes, SMS and data are Costless significant they are non charged. You will only be charged when you accept used up the allowable limit for the month.

What is "Monthly Fee"?

This is the monthly rental charge for the plan. This fee is required upon registration.

What is "Deposit Fee"?

This is the fee required upfront or bail fee.

What is "Credit Limit"?

Each plan has a Credit Limit. This is the set amount allowable for each plan. When one reaches this set amount the service will be barred. SMS alerts will exist forwarded to the customer when he/she has used up to fifty% of credits and further alerts at 75%, 95% and 100% usage.

When practise I become billed?

A monthly bill is generated and mailed out at the end of every month. The bill will outline all service usage for the entire month.

What volition my bill include?

A postpaid neb should evidence your monthly rental due and a record of all calls, SMS and information for that particular month. If you lot have used more than than the required parcel, than the extra charges and any outstanding payments from the previous month volition also be included.

Practice I have to sign a contract to get on Postpaid and is in that location a minimum term?

Yes, there is an Agreement in place and a 12 month minimum term. All y'all need to do is fill up out the bmobile-Vodafone Postpaid Application Form, pay the required monthly rental and deposit fee's for your account to be activated.

Can I migrate or change from ane plan to another?

Yes, one can drift from i plan to the other. Migration of plans will take event in the beginning of the month. Simply call our corporate team on 1555 for help.

If I no longer desire to be on Postpaid and desire to unsubscribe, is in that location a penalty fee?

Y'all are at freedom to unsubscribe at anytime without whatsoever punishment.

What other services are available to postpaid subscribers?

Below are the additional services available for postpaid customers. For more than information on whatever of these services, contact the bmobile-Vodafone Postpaid squad on 1555 or e-mail sales@bmobile.com.pg

Service

Service Description

Service

Airtight User Grouping (CUG)

Service Clarification

CUG allows the subscriber to make and receive unlimited calls and SMS from members within a group for a minimal monthly fee. The group can be a company, organization, family members or a group of friends.

Service

Roaming

Service Clarification

Roaming is the ability for wireless customers to automatically make and receive vocalization calls, send and receive data, or access other services when travelling outside the geographical coverage expanse of their own dwelling network, by means of using a visited network.

How do I utilize for the Postpaid Service?

Contact the Bmobile Corporate Sales team to complete a Postpaid Application grade on ph: 3259400, 3259401 or call the Bmobile Customer Intendance Postpaid squad on 1555 or e-mail: sales@bmobile.com.pg . Run into our Terms & Conditionshither

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What is EVD?

EVD stands for Electronic Voucher Distribution. EVD can be done via any feature phone (simple phones), a smart phone or a tablet to sell phone credits to another phone.

How do I become a Bmobile-Vodafone EVD Reseller?

A reseller registration office is located at our caput office in Port Moresby. If y'all are located in Port Moresby delight visit our office to register.

What if I am not located in Port Moresby?

We will refer you to our dealer in your province who can assistance you in registering as a reseller.

What do I need to be an EVD reseller?

All you lot need is a mobile phone and a bmobile-Vodafone sim card! You can utilize any blazon of mobile phone and you must register your bmobile-Vodafone number with us.

Can I exist a reseller of pinnacle kads?

What are the miminum and maximum buy requirements?

The minimum is K500.00 and the maximum is K4999.00

Simply I would like to purchase an amount lower than K500.00

For whatever purchases less than K500.00, you volition be introduced to our bmobile-Vodafone dealer where you can purchase lower denominations.

How can I make payments

You tin pay in greenbacks or through EFTPOS machine. Cheque payments are accustomed however, the cheques volition need to be cleared first before you lot receive your EVD reseller top up. Cheques can take upwardly to 5 Days to articulate.

Volition I receive commission? If so how much?

For all purchased above K500.00, a committee of 7% applies.

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What is the procedure for online Peak Upward?

bmobile-Vodafone's online height upwards purchase process is simple. Once you login into your account on the self-care portal you lot can top upward your credit online.

Follow the post-obit steps:

1. Login to your account:

http://selfcare.bmobile.com.pg/Care/Login

ii. Select Click here to Height Up

3. http://selfcare.bmobile.com.pg/Intendance/Topup

Select mobile number to elevation up

Select amount from drop down list

Select Pay to go on

4. You lot will exist redirected to the payment information page; where you enter your Payment and Cardholder details. .

Then select to continue with payment

five. If the payment process is successful the below page will exist displayed:

6. Select Continue to complete process

This will redirect you back to the bmobile-Vodafone cocky-care folio.

7. Check your Business relationship Summary to confirm your mobile meridian up amount has been updated.

8. If the payment process is unsuccessful the beneath page will be displayed:

9. Select Proceed to consummate process

This will redirect you back to the bmobile-Vodafone self-intendance folio.

Can anyone Top up Online?

You must exist registered on bmobile-Vodafone self-intendance before you tin can superlative upwards online. You must login to your business relationship before yous can buy online height up.

What numbers can I Top Up?

You can merely pinnacle upwards bmobile-Vodafone numbers that are registered to your account. If the number you are trying to top up is not on the driblet down list, go to boosted mobile number on the carte du jour list and complete this procedure prior to toping upward this number.

What is the minimum and maximum corporeality I tin Elevation Up?

The minimum top up amount is K10 and the maximum is K200 in whatsoever one transaction. Y'all tin select from the range of top upwardly amounts from the choice listing.

What Credit Cards are accepted?

Visa and MasterCard are accepted.

Can I utilize a Debit Carte?

Yes VISA Debit Cards are accepted.

What is SSL?

SSL (Secure Sockets Layer) is a method of ensuring that information submitted through our Web site is secure and cannot be accessed by unauthorized users. When a site offers an SSL-secured form, the information submitted via that form (typically credit card data) is encrypted using a special certificate key and then decrypted with another fundamental after it has been transmitted. When users access a site secured with SSL using their browser, a symbol displays in their browser windows indicating that the site is secure.

How can credit bill of fare fraud occur?

As applied science advances so do the methods and occurrences of identity fraud, especially when it comes to credit cards. Just as technology has go more sophisticated so have criminals. Unfortunately, no one is completely condom from being a victim of credit card fraud, but knowing how it happens tin can aid forestall information technology from happening to you.

Trojans and viruses that tin be implanted into your computer to record your fundamental strokes--which allows thieves to record your credit carte information as you type it into a website when completing an online purchase. Unfortunately, it's nearly impossible to gainsay some of these new techniques. Even so, being vigilant in keeping your antivirus software up to date and not opening emails from unknown individuals are both useful ways to prevent credit carte du jour fraud.

Another means of credit card fraud is having your credit card number copied down (together with other details on your bill of fare) when yous are paying for goods over the counter. To prevent this, refrain from giving your credit menu data out over the telephone.

To help combat fraud, our payment solution pre-integrates the 3D Secure authentication known as Verified By Visa and MasterCard Secure Lawmaking. Shoppers with 3D Secure activated on their credit menu are re-directed to authenticate the purchase with a Pin or password.

How do I go along with the purchase?

Once you accept entered your payment and cardholder details on the payment information page select

to continue with your purchase.

If the payment is successful a receipt page will be displayed. Yous can print this folio and its details for your records.

How do I pay?

The checkout volition take Visa and MasterCard Credit Cards. The checkout can also accept VISA Debit Cards. This ways you have to put details of your valid credit card in our secure payment information folio. If you do not have a credit carte du jour or a VISA Debit Card, and so you are not going to be able to purchase annihilation from our site. Credit cards and Visa Debit Cards are issued past the main banks in PNG.

How do I get a receipt?

One time the payment is accepted by the payment gateway then nosotros will display a RECEIPT Folio (that yous tin print for your records) This receipt page has a GST number and can be used as a valid receipt/invoice for PNG GST purposes.

How secure is your payment?

Credit Card payments done through a secure payment gateway are very secure. The world has been conducting eastward-commerce secure payments for many years now. We use techniques that are the latest standard including secure payment pages (SSL) and 3D Secure. Every bit part of bmobile-Vodafone's continuing efforts to promote best practice solutions, we participate in the Verified past Visa and MasterCard's Secure Code schemes.

3D secure?

3D secure is an added security feature that the bill of fare holder can subscribe to with their card issuing banking company. bmobile-Vodafone as the merchant is 3D secure as it is mandatory, while for the Cardholder it is optional based on the cardholder enrolment with your carte issuing bank.

What if my connection drops out equally I am paying?

If you lot are in the process of paying and your net connection breaks for some reason, yous are going to be unsure of the status of your payment transaction. You are not going to know, then you are best to telephone call upwardly our customer intendance middle and speak to a customer intendance representative that can tell you if your transaction was carried out or not.

What if I don't accept a credit card?

Unfortunately yous cannot brand purchases online if you do not have a credit/debit card. Yous will demand to contact your local bank co-operative and enquire almost this. We are not a bank and we do non issue credit /debit cards!

we transport out an electronic mail confirming your credit card details?

No! bmobile-Vodafone will never ship an electronic mail asking you to confirm your credit card number or any detail with your credit card past e-mail. Then if you get an electronic mail claiming to be from bmobile-Vodafone, then do not respond. Simply call our customer care and speak to the customer care rep. The reason why nosotros don't asking your credit menu details is that in that location are many scams, collectively called phishing (pronounced like angling) that endeavor to get your credit bill of fare details past sending an email and pretending to be bmobile-Vodafone. So if you lot know, we are never going to ask for your details over the Internet then you know non to reply.

What is a 3D Secure error?

An 'RY' error is a 3D secure error - in most cases meaning that 3D secure validation failed. What this means is that the customer who is 3D Secure registered failed to validate their card with a correct password.

This password is not your menu's Pivot number or the security digit printed on the back but a special code you programmed into your card when you signed up for 3D secure from your banking concern.

The customer will have to effort again entering their right code, or alternatively if they don't know what it is - volition accept to contact the Issuing depository financial institution to have it reset.

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What is the Nambawan Super promotion?

bmobile-vodafone in partnership with Nambawan Super, ane of PNG'due south biggest funds, is offering the Nambawan Super members a risk to buy a smart phone at a discounted price. The smart phone is pre-loaded with the Nambawan Super app, which makes it convenient for the members to access their account anytime & anywhere.

How does the member go a discounted smart phone?

Members have to simply present their membership card at the bmobile-vodafone desk-bound at Nambawan Super Centres and buy their discounted smart phone.

Which Nambawan Super centres can I go to?

Port Moresby
Level i, AOPI Building Waigani, Port Moresby, NCD

Mt. Hagen
Suite 1 Gapina Building Hagen Drive, P.O Box 1574, Due west.H.P

Lae
Nambawan Super Haus (Formerly IPI Building)
P.O Box 1289, Morobe Province

from ix am to 3pm ( Mon - Friday)

Is the promotion also available at the bmobile-vodafone shops/offices?

No, the promotion is available at Nambawan Super branch offices as mentioned in a higher place.

Are there any credits which are pre-loaded in the SIM bill of fare with the discounted smart phone?

The SIM is pre-loaded with the

K7 Unlimited bundle which allows

Free calls betwixt bmobile -vodafone numbers + 10 Local Minutes + 20 Local SMS + xx MB Information valid for seven days

How many discounted phones can a member get?

A member can get only become 1 discounted smart phone confronting their membership number.

Impress

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What is the PNG Air promotion?

bmobile-vodafone in partnership with PNG Air, will offer 10 lucky customers the chance to win ii(2) complimentary air tickets to whatever PNG destination this Christmas.

How many total tickets to be won?

A total of 20 domestic airline tickets will exist given abroad to 10 lucky winners over a v week period. Each winner will walk away with two tickets.

Which PNG destination can I choose?

Yous tin can choose any PNG destination that is serviced by PNG Air. See the PNG Air website for more than information.

How can a customer enter the depict to win free air tickets?

Any pre-paid bmobile-vodafone customer who tops up Yard five or more will enter a describe to win gratis air tickets from PNG Air. Yous tin can tiptop upward using:

Voucher cards (topkad)
EVD
Online top up

Note: transferring of telephone credits from ane phone to another will not be eligible

When does the promotion showtime?

The promotion will get-go on the 24th November 2015 and end on the 24th December 2015. Winners volition be appear each week starting 30th Nov 2015.

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What is Australia pre-paid roaming?

bmobile-vodafone pre-paid users can now use their prepaid SIM/mobile in Australia.

What exercise I need to do to get roaming – before leaving for Commonwealth of australia?

Your account will be automatically setup to roam. No demand to request for this service. Just ensure that yous have sufficient credit in your account or take some Top Cards with you or conform with someone in PNG to top upwardly your account when you need information technology.

What do I demand to do to get roaming – when I make it in Australia?

If yous are a bmobile-vodafone user visiting Commonwealth of australia -

Switch on your telephone and connect to Vodafone Australia. The telephone should automatically select this. Once completed you will see Vodafone appearing on your mobile.
If for some reason it cannot select automatically then you may manually select the network nether Mobile Network Settings on your mobile and select Vodafone

The charges for the calls you make and receive while in Australia will be deducted from your PNG prepaid account. Equally long every bit you lot have credits in your prepaid account y'all will be allowed to make and receive calls.

How practise I top up in the Commonwealth of australia?

If you run out of credits you can utilise multiple options listed below to tiptop up your bmobile-vodafone number. You cannot use Vodafone Commonwealth of australia top up cards.

punch *121*voucher number# The voucher number must be a PNG bmobile-vodafone voucher number. You tin can take some bmobile-Vodafone PNG Top upward Cards with you lot.
You can exercise a tiptop up online using a voucher number.
Y'all can also meridian up online using your credit/ debit carte/ internet banking
You may get someone in PNG to do a KWIK TRANSFER for you on your account
You can ask your wantoks to do a directly electronic top up from PNG.

How do I check my Account Balance in Australia?

If I dial *120# or *121*voucher number# while in Commonwealth of australia, will I exist charged?

No you lot will not be charged for dialling *120# or *121*.

Can I transfer credit from PNG to Australia? If it's possible, what's the charge?

Yes and charge is same transferring within PNG i.e. 20t is charged to the sender.

How can I make calls when roaming in Australia?

When yous are roaming in Australia y'all can phone call anyone in Australia merely by dialling their phone number (no demand to punch the land code)
Just when y'all desire to phone call your wantoks in PNG you will have to dial the PNG State Code plus the number (+675 XXXXXXXX)
Similarly if you telephone call overseas numbers you dial the state code, surface area code and the number.

Do I get charged for receiving calls?

Yes. When you lot roam in another country or employ another network you go charged for receiving a call.

Will my data or data packet work in Australia?

No, all bundles are valid for your home country only. Data roaming will be introduced presently.

What are the charges?

roamaus image

How do I receive calls?

When someone in PNG wants to contact you they but dial your normal number. Since you are in Commonwealth of australia, you will exist charged for receiving this phone call from PNG.
When someone from Australia or any other country wants to telephone call you they will punch the +675 followed by your number

Will I be able to retrieve my Voicemail Letters whilst on Prepaid Roaming?

Yes, you can retrieve your voicemail on roaming by dialling +675 76001262 and will be charged at call dwelling house rates of K1.50/min

What number do I dial for Client Service?

While on roaming you lot tin dial +675-76003555. You'll be charged every bit per the call rate listed above.

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Who is eligible to make gratis calls as office of the promotion from bmobile-vodafone?

All bmobile-vodafone PNG subscribers are eligible to be office of this promotion. This promotion is not extended to bmobile-vodafone Solomon Islands subscribers.

Will new connections get the benefit of the promotion?

All active connections bought before the time the promotion finishes will exist eligible to benefit from the promotion

What does a subscriber get as part of this promotion?

Whatsoever bmobile-vodafone PNG subscriber can call any other bmobile-vodafone number in PNG. The free calls are not valid when subscriber is roaming in Australia, Solomon Islands or whatever other country.

What is the period of this promotion?

The above promotion is bachelor from 12AM to 11:59PM on 25 December 2015

Does the user take to subscribe to this promotion? Is in that location a charge for the subscription?

No. There is no need to subscribe, all users of bmobile-vodafone numbers tin can avail of this promotion for no actress cost.

Any benefits for subscribers of unlimited voice bundles?

No. The subscribers of unlimited vocalization bundles go unlimited gratuitous calls to all bmobile-vodafone through the validity period of the bundle merely. There will be no extension of validity or any form of rebate for unlimited phonation bundle users.

Tin a subscriber call another bmobile-vodafone number if he/she has aught residuum on the telephone?

Aye. Since there is no charge to make calls to other bmobile-vodafone PNG numbers from a bmobile-vodafone PNG number when in PNG, in that location is no need for whatever residue on the telephone.

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Any additional feedback?

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How do I admission or change my conference code?

To access or change your conference code:

Get to www.bmobile.com.pg/tcconline
Enter your username and password (if you take non established an online account, delight create that first)
Click View Product Details from the Quick Links section on the right-hand side
Select the drop-downwards pointer for bmobile-vodafone
Access and modify your conference code

How do I access or change my leader pin?

To access or modify your leader PIN:

Go to www.bmobile.com.pg/tcconline
Enter your username and password (if you have no established an online account, please create that first)
Click View Product Details from the Quick Links department on the right-hand side
Select the drop-downwardly pointer for Bmobile-vodafone
Access and change your leader Pivot

Where can I access my International price-free service (ITFS) dial-in numbers and my international local punch-in numbers?

To access your International Toll-Free Service (ITFS) and International Local dial-in numbers:

Go to www.bmobile.com.pg/tcconline
Eastward
Click Manage Your Business relationship
Click View/Edit Owner Information
Click View Product Details
Click View All Reservationless-Plus Numbers

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Source: http://byp.twinkletech.com/home/faq

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